Beverly Hospital Receives 2024 Press Ganey Human Experience Pinnacle of Excellence Award
Recognition Underscores Hospital’s Steadfast Commitment To Highest Level of Patient Experience
Beverly, MA – Beverly Hospital, part of Beth Israel Lahey Health, has been named a 2024 Human Experience (HX) Pinnacle of Excellence Award winner by Press Ganey, the global leader in health care experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
As a winner of the Press Ganey HX Pinnacle of Excellence Award, Beverly Hospital has ranked in the top 5 percent of health care providers in delivering patient experience over a minimum of two consecutive years.
“We are honored to be recognized for our unwavering commitment to the highest level of patient experience and quality of care we provide our patients,” said Tom Sands, market president-North Shore and president of Beverly, Addison Gilbert, Anna Jaques and BayRidge Hospitals. “Providing our communities with exceptional, compassionate care is at the core of everything we do, and this award reflects our team’s dedication to that mission.”
Beverly Hospital was selected as the winner in the category of Clinical Quality for Large Hospitals (over 300 beds), based on clinical measures surrounding outpatient services, pregnancy and related conditions, tobacco, sepsis and substance abuse.
Press Ganey works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
"We extend our congratulations to Beverly Hospital, which on a daily basis reinforces our belief in the transformative power of patient-centered care, positive employee experiences, and effective clinical outcomes," said Patrick T. Ryan, CEO and Chairman at Press Ganey. "We look forward to working together in the future to help them continue to provide exceptional health care experiences.”
About Beverly and Addison Gilbert Hospitals
Beverly Hospital is a full-service 373-bed community hospital founded in 1888 that serves more than 13 communities across Massachusetts’ North Shore and Cape Ann. With a medical staff of more than 500 physicians, the hospital provides quality, patient-centered care in maternity, pediatrics, surgical, orthopedics and cardiology, as well as other specialties.
Addison Gilbert Hospital is a 52-bed community hospital located in Gloucester, MA. Since its founding in 1889, Cape Ann residents have turned to the hospital when they needed care. Specialties include radiology, cancer care, pain management, cardiology, chronic disease management, inpatient geriatric services and emergency medicine.
Beverly and Addison Gilbert Hospitals are a part of Beth Israel Lahey Health, a health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,700 physicians and 39,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education.
