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ALERTS & COVID-19 UPDATES

Contact Us

Your comments are important to us.

We've made contacting us easier than ever before. Simply email or phone us at the appropriate address or number below. The General Inquiries' email form below is to be used to submit NON-HEALTH RELATED QUESTIONS. If you have a health concern or are inquiring about the results of a test or procedure, please call your doctor's office. If you do not have your doctor's phone number readily available, please use the Find A Doctor section on this website.

If you wish to be removed from our mailing list, please complete the General Inquiry form below and choose General Inquiry in the Attention field. In the Inquiry field, type "Please remove the following individual(s) from your mailing list".  If you are requesting that several individuals at a particular address are to be removed, you must list the first name, middle initial (optional) and last name of those individuals to be assured that all individuals at the given address are removed. Thank you.

 

GENERAL INQUIRIES

*Required Fields


Billing

Patient Accounts Department

Open Monday-Friday
8:30 a.m. to 4:00 p.m.

You can have your questions answered by completing and submitting our inquiry form.


Medical Records

Health Information Management
Medical Records

To print a Release of Information form, click here.

  • 978-712-1480 (for Beverly Hospital; Lahey Outpatient Center, Danvers; and Hunt Center requests)
  • 978-283-4001, ext. 233 (Addison Gilbert Hospital)

Job Inquiries

Human Resources Department


Patients Rights & Responsibilities

To voice complaints about your care and have those complaints reviewed and, when possible, have those complaints resolved. Your concerns are important to us. If you have comments about your care, patient rights and/or if you would like to share a compliment, please contact the Patient Experience Team at 978-922-3000 x2273 (CARE).

When you have concerns regarding patient care or safety, that have not been resolved by the hospital, you may contact the Department of Public Health, Division of Health Care quality at 1-800-462-5540 and/or the Joint Commission's office of Quality Monitoring at 1-800-994-6610 or complaint@jointcommission.org

Our Locations

Hospitals

Outpatient Center

Behavioral Health

Senior Health


Media Relations

[The numbers below are for media calls only. Dial 978-922-3000 for all other calls]

Jennifer Rosenberg
Media Relations Manager
Email
617-667-7307

For media inquiries after hours, please call the page operator at 617-667-4700; ask for the Media Relations staff member on call (Pager ID# 33880).


Medical Staff Office

The Medical Staff Office provides credentialing services for all credentialed members of the Medical Staff at Northeast Hospital Corporation, which includes Beverly Hospital, Addison Gilbert Hospital, Bayridge Hospital and Lahey Outpatient Center at Danvers.

Provider Verification Portal:

Phone: 978-816-2732

Fax: 978-921-7048


Pastoral Care

Department Director

  • 978-922-3000, ext. 2791

Administrative Assistant

  • 978-922-3000, ext. 2793

Chaplain

  • 978-922-3000, ext. 2791

Clergy Office/Catholic Coordinator

  • 978-922-3000, ext. 2790

Clinical Pastoral Education (CPE)

  • Director 978-922-3000, ext. 2791