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Quality Ratings


Data about the quality of care being delivered by specific hospitals and physicians is now available on the Internet.  This transparency of performance data serves both consumers and healthcare organizations by giving consumers information they need to make informed decisions and organizations information they need to continue to improve their quality of care.

To assist our patients and their families, we are providing links to the various reporting tools currently available.  We are currently working on the ability to publish our data in a more timely manner than can be provided by the organizations represented here.  Our goal is to have this information available in the near future.

Hospital Compare


This tool provides you with information on how well the hospitals in your area care for all their adult patients with certain medical conditions. This information will help you compare the quality of care hospitals provide. Hospital Compare was created through the efforts of the Centers for Medicare and Medicaid Services (CMS) and organizations that represent hospitals, doctors, employers, accrediting organizations, other Federal agencies and the public.


Quality Check

Joint Commission (JCAHO)

The Quality Report provides detailed information about an organization's performance and how it compares to similar organizations; the organization's accreditation decision and the effective dates of the accreditation award; programs accredited by The Joint Commission, and programs or services accredited by other accrediting bodies; compliance with The Joint Commission's National Patient Safety Goals; special quality awards; and, for hospitals, performance on National Quality Improvement Goals.


Patient CareLink

Patient CareLink

PatientCareLink, the next generation of PatientsFirst, the nation's groundbreaking healthcare resource dedicated to voluntarily providing patients, families and caregivers with the most transparent information available on the care provided at Massachusetts hospitals.  NOTE: To view our hospitals' information, please scroll down to "Northeast Health System".




HealthGrades physician, surgeon, nursing home and hospital reports assist consumers in selecting healthcare providers. HealthGrades' Doctor Quality Reports include: board certification, education, training, disciplinary actions, and additional information. Hospital Reports include information on top hospitals, hospital ratings by surgery type, and additional information. Nursing Home Reports include: ratings, complaints, problems, and additional information.


Health Care Quality and Cost Council


This healthcare resource is provided by the Commonwealth of Massachusetts's Health Care Quality and Cost Council. Its goals among others are to improve healthcare quality and contain costs.  Here you will find comparative health care costs and quality at Massachusetts hospitals.


Massachusetts Health Quality Partners


Massachusetts Health Quality Partners (MHQP) provides reliable information to help physicians improve the quality of care they provide their patients and help consumers take an active role in making informed decisions about their health care.  MHQP is a broad-based coalition of physicians, hospitals, health plans, purchasers, consumers, academics, and government agencies working together to promote improvement in the quality of health care services in Massachusetts.


The Leapfrog Group


Currently approximately 1300 hospitals voluntarily submit information on the quality and safety measures at their respective institutions to The Leapfrog Group.  The Group's interactive tool allows consumers to compare hospitals' progress at implementing Leapfrog-recommended quality and safety practices.


ICU Staffing Ratios

BH_AGH_ICU Staffing Ratios_Q22021

As part of our effort to continue offering the best possible patient and family centered experience, Beverly and Addison Gilbert Hospitals are committed to providing our quarterly ICU staffing ratios to patients, colleagues and regulatory agencies. This ratio indicates the average number of patients our ICU nurses care for during a given work day.


Our Locations


Outpatient Center

Behavioral Health

Senior Health

Media Relations

Andrew Mastrangelo

Director of Media Relations
Lahey Health

Dan Marra

Senior Manager of Media Relations
Lahey Health

If you need to reach a member of the media relations team after normal business hours, please page them at 781.256.9373 and a member of the department will get back to you.

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